~~WELCOME MONAT VIP~~

I AM SO GLAD TO HAVE YOU A PART OF THE MONAT FAMILY. THIS IS A BRIEF GUIDE TO HELP YOU NAVIGATE WHAT IT MEANS TO BE A MONAT VIP. A FEW QUICK REMINDERS: 

  • As a VIP you get 15% off of your purchases, every time, every order! 

  • You may partake in our exciting flash sales and promos. 

  • Your only requirement is to place three total Flexships in your life, the first IS already done (your enrollment order counted as 1 of 3)! 

  • A Flexship is an order of $84 USD / $110 CAD or more. 

  • The months you choose to place a Flexship you get our Only For You product for free (it’s automatic) AS WELL AS free shipping! 

  • You are not required to order monthly Choose when, and what, you’ll order.

  • You may push your flexship back 30-60 days at a time. 

  • The last day of the month to place a flexship and receive the Only For You product is the 24th for current VIP customers.


10 NON-MONAT IDEAS TO IMPROVE YOUR HAIR

MONAT IS GOING TO CHANGE YOUR HAIR,

BUT THERE ARE A FEW OTHER THINGS YOU CAN DO TO HELP THE PROCESS GO SMOOTHLY.

READ ON FOR MY 10 TIPS.

1. USE A WET BRUSH

2. SWITCH YOUR CURRENT PILLOWCASE TO A SILK ONE

3. Change out your shower-head filter

4. BRUSH BEFORE BED AND BEFORE WASHING HAIR

5. Use a t-shirt instead of a towel as a gentler alternative

6. TURN DOWN THE HEAT ON YOUR HOT TOOLS, LIKE WAY DOWN

7. Take an Omega - 3 sUpplement

8. Use a cloth hair band instead of elastic hair ones *BRINGING BACK THOSE SCHRUNCHIES!

9. Add coLlagen to your daily cuppa!

10. TAKE THOSE PICTURES SO YOU CAN ENJOY YOUR RESULTS! TAKE BEFORE AND DURING PICTURES


~~frequently asked questions~~


WHAT IS A QUALIFIED FLEXSHIP?

A Flexship is direct delivery of Monat products to your door. As a VIP you have agreed to place 3 Flexships (again, the first has already been placed when you enrolled). Your VIP qualified Flexship is any order $84 USD / $110 CAD or more. YOU decide when your Flexship comes, what is in it, and how OFTEN YOU’D LIKE IT TO ARRIVE. REMEMBER, EACH QUALIFIED FLEX-SHIP comes with a FREE Only For You product.


HOW DO I CHANGE MY FLEXSHIP?

Log into your VIP Lounge and follow these steps: Shop > My Flexship > Edit > Change or Add Products if Necessary > Checkout > Select Shipping Address > Next > Change Date > Next > Select Payment Method > Next > Save Flexship


WHAT IS AN ONLY FOR YOU PRODUCT?

our only for you (we like to call them ‘ofy’, are limited edition “product of the month”- type of goodies. These products are valued at $25 USD / $32 CAD and come for FREE with a qualified Flexship.


WHAT IS ‘REFER-A-FRIEND’?

This is an amazing program that allows you to earn a $20 USD / $25 CAD credit for every single friend you refer that becomes a VIP When your friend’s new VIP order ships you will see a credit in your account towards your next Flexship. Not only that but your friend will find a $20 USD / $25 CAD credit towards their next Flexship as well! Win win! (This re-ward expires 12 months after it is earned, FYI.)



MIX & MATCH?

IF YOU ORDER TOTALS $118 USD / $152 CAD RETAIL, YOU’LL (OF COURSE) SAVE THE VIP 15% DISCOUNT, MAKING IT $99 USD / $129 CAD, BUT YOU’LL ALSO RECEIVE OUR MIX & MATCH DISCOUNT OF AN ADDITIONAL 15%, MAKING YOUR GRAND TOTAL $84 USD / $110 CAD!

*RejuveniQe Oil and Systems already include special rates so Mix + Match does not apply to them.


WHAT ARE THE BENEFITS TO BECOMING A MARKET PARTNER?

  • PRODUCT PACK INCLUDES A BUNDLE OF PRODUCTS STARTING AT 40% OFF

  • RECEIVE THAT MONTH’S MARKET PARTNER INCENTIVE

  • No longer required to fulfill Flexships as a VIP. Can place Flexship as A MARKET PARTNER FOR $69 + FREE SHIPPING + OFY PRODUCT

  • PREVIOUSLY PAID VIP FEE ($19.99 USD / $24.95 CAD) IS APPLIED TOWARDS PRODUCT PACK PURCHASE

  • Save 30% on any and all Monat products from here forward

  • Not required to sell or place monthly orders

  • WORK THE BUSINESS IF YOU WANT!


HOW TO WASH AND WHY DO WE SHAMPOO TWICE? 

With Monat we always, always shampoo twice. This can be done with two different shampoos or one. Your first wash will generally not suds, this is normal! Leave it on for two minutes. This wash begins to remove years of build up off of your hair and scalp:, waxes, product, hard water, that sort. Very important. Rinse well and squeeze excess water. 

Apply second shampoo, or second round of the same shampoo. Leave on another two minutes, this one will suds! This second wash is imperative, as it washes away the build up your first wash lifted. Rinse well, very well, and squeeze excess water.

CONDITION! T-SHIRT DRY HAIR, SQUISH TO CONDISH (MID-SHAFT DOWN) AND COMB THROUGH WITH WET BRUSH, PIN UP FOR 2 MINUTES AND RINSE WELL.

*THE ABOVE IS FOR YOUR AVERAGE SHAMPOO + CONDITIONER WASH.

You may also opt to use one of our masques either before you CONDITION OR IN PLACE OF IT. IF I HAVEN’T ALREADY GIVEN YOU SPECIFIC instructions on this, please reach out!